Covid-19 Update – as of January 5th 2021

Following the Government’s announcement on 4th January 2021, we are making a few minor changes in our funeral homes, to enable us to keep our families and our staff as safe as possible. We ask that anyone visiting our premises makes an appointment by telephoning us first. This enables us to ensure we don’t have too many people in the home at any one time.

We continue to provide the support and care that we always strive for. However, we must now limit the amount of family members coming in to make funeral arrangements or to visit our chapel of rest and we ask that this is a maximum of two people.

For services at Crematoria and Places of Worship please read the advice below taken from the Government’s website:

Funerals can be attended by a maximum of 30 people. Linked religious, belief-based or commemorative events, such as stone settings and ash scatterings can also continue with up to 6 people in attendance. Anyone working is not counted in these limits. Social distancing should be maintained between people who do not live together or share a support bubble.

In order to comply with government guidelines, anyone entering our funeral homes must wear a face covering. Thank you for your understanding and patience during these difficult times.

As we previously stated, we have a duty of care to everyone we come in to contact with, be it our families, our staff, as well all other members of the funeral industry, such as crematorium staff, ministers, celebrants and local councils. We have taken every possible step to ensure funerals go ahead with the health, safety and wellbeing of everyone in our community as our main concern.

We have continued to look after the person who has died with the same care and dignity that we always do. We have extra Personal Protective Equipment available to us, and safe systems of work that we can follow to help protect us, both in our workplace and when we have needed to attend a private house or Care Home.

We have measures in place at both our Stroud and Stonehouse offices, so that we have still been able to meet with some family members to discuss funeral arrangements whilst maintaining strict hygiene and social distancing,  This has proved to be invaluable to those who are unable to use Email, Facetime and Skype.  No-one should feel excluded from funeral arrangements if they have to self-isolate, and we have continued our promise to do all we can to help in these difficult times

By following strict health and safety guidelines, we have also been able to allow some family members to visit their loved one in our chapel of rest. This is often an important part of the grieving process for many people.

We have continued to minimise the disruption as much as possible and enabled our families to have a meaningful funeral service. In fact, a large percentage of the funerals we have carried out have been full services, with the only restriction being on the number of mourners able to attend. Most services have been Webcast, so that those unable to attend have been able to watch the service in the comfort of their own homes. Many families have still had printed Orders of Service so that those watching via a Webcast can still follow the service and feel part of it.

Many of our families have expressed an interest in a memorial service at a later date, to be able to fully celebrate the life of their loved ones. We will be more than happy to assist in the arranging of this, along with cremated remains interments and advice on memorial stones.

We are available to contact at any time on 01453 790900 or by email at
With very best wishes
Michael, Clare, Paul, Alison, Robert, Lesley and Michela

January 2021